We have the latestest skateboard releases. The highest quality and are more durable that the original versions. They are the next generation of skateboarding.

According to the actual shipping time on the official website. But there will be delays during holidays.

First of all, THANK YOU FOR YOUR PURCHASE FROM MobiESkate!!! Secondly, Below is information on how shipping works, so that you will know what to expect and do not worry.

On many orders THE TRACKING WILL NOT BE UPDATED UNTIL THE SHIPMENT LANDS IN THE DESTINATION COUNTRY and your package is received by the domestic carrier (Fedex,UPS, DHL,Etc). (Please be patent during this part of your shipment.)

At that time, your tracking will be updated and they will send you an exact delivery date. Usually 3 or 4 days from landing. This entire process from "label made" to the package at your door is approximately 10-16 working days.

When the package is delivered, you rwill need to sign for it so it's a good idea to know when it will arrive. Do not let UPS leave the package in the lobby or other places where your package my be at risk of theft.

Our skateboards are not 100% waterproof, please do not swim or ride in the water. Water damage is out of warranty.

If the MobiESkate board will not be used for a long time, store the board fully charged and then after a maximum period of three months discharge at least 50% and then charge back to full capacity. Repeat that process if the board is to stay unused or better still give it to someone that will use it, the boards are too good to be left alone.

Please make sure the board and remote are fully charged, and pair the remote again to the board as the following steps:

Turn on your skateboard, hold the skateboard power button for a few seconds, and it starts flashing, so it means skateboard is waiting for pairing. Now turn on your remote press two buttons at the same time, now they are pairing. Manuals for products that we sell are also available here on our website, in the manual section.

We recommend user's to be 14 years of age and up. Children under the age of 14 years should be under an Adult's supervision. In addition, please make sure you always wear a helmet and personal protective gear just in case. Do not ride the board out of your skill level and always use caution of your surroundings.

First explain the problem and send us related videos showing the problem that you are having. After the problem is confirmed by MobiESkate, please follow the any instruction provided should any repairs be required. As long as there is a problem with the quality of the skateboard, MobiESkate will help get your escooter back in shape.

When you receive your skateboard make sure to test it for safety before riding. Particularly before riding on a setting beyond the first speed setting.

Please use the original charger to charge the skateboard! If your charger is broken, please consult original factory before purchasing!

When charging the electric skateboard, please place it in an open area away from other objects. Don't charge overnight, and don't overcharge the skateboard.

Before riding, always remember to inspect your board for loose connections, loose nuts,bolts or screws, tire condition, charge levels of remote and batteries, riding conditions, etc and ALWAYS wear approved protective gear.

Observe the laws and regulations of your country. Avoid riding in dangerous places.