Privacy Policy

Effective Date: January 1, 2025

Introduction

Taos Medical Billing LLC is committed to protecting the privacy and security of our clients and their patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in connection with our medical billing services.

1. Information We Collect

1.1 Personal Information: We may collect personal information from our clients and their patients, including but not limited to names, addresses, phone numbers, email addresses, Social Security numbers, insurance information, and medical records.

1.2 Usage Data: We may collect information about how you access and use our website and services, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

2.1 Provision of Services: We use the collected information to provide medical billing services, including processing claims, collecting payments, and managing client accounts.

2.2 Communication: We may use your contact information to communicate with you about our services, updates, and other relevant information.

2.3 Compliance and Legal Obligations: We may use and disclose your information as required by applicable laws and regulations, including responding to lawful requests and legal processes.

3. Information Sharing and Disclosure

3.1 Service Providers: We may share personal information with third-party service providers who assist us in providing our services. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Legal Requirements: We may disclose personal information if required to do so by law or in response to a valid request by public authorities.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer personal information to the acquiring entity.

4. Security

We implement reasonable security measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us using the information below to exercise your rights.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

Opt-Out Options and Mobile Information

You have the right to opt out of receiving marketing communications from us at any time by:

• SMS: Replying "STOP" to any SMS message you receive from us. Email: Clicking the "unsubscribe" link in any email you receive from us.
• Account Settings: Updating your preferences in your account settings on our website.

More on mobile information usage, collection, and privacy

• Our SMS program provides updates, notifications, and promotional messages related to our services. By subscribing to our SMS program, you consent to receive SMS messages at the phone number provided. Message frequency may vary based on your interaction with our service.
• We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, all the categories of personal data mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.However, we may share your data with trusted service providers who assist us in operating our SMS program, provided they agree to keep your data confidential and use it solely for the purpose of providing services on our behalf.
• You have the right to access, correct, verify, or remove your personal information at any time. To manage your information, please contact us at 855-561-3214.
• Opt-Out Option: If you wish to opt-out of receiving SMS messages, you may do so at any time by replying "STOP" to any of our messages or by contacting us directly at 855-561-3214. Opting out will not affect your other interactions with our services.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Taos Medical Billing LLC

sara@taosmedicalbilling.com

505-273-8130