Order Status

Once your order has been processed and we have received payment, we will email order status updates to the email address you provided at check-out. Updates will include order confirmation, shipment confirmation, tracking details, and notification of any delays or requests for additional information.

For additional status update questions, please contact customer support at info@queennamedking.com

Generally, our processing time is 1-3 days.

Shipping time depends on destination, USA via United States Postal Services USPS- 3-5 days.  We are not responsible for delays caused by unforeseen circumstances such as traffic, staffing fluctuations, severe weather, natural disasters, changes in carrier routes, etc. (anything related to the services provided by an external partner). United States Postal Services USPS

Shipping

Shipping within the United States of America (USA)

All shipments are fully insured and require signature confirmation. Your order will be shipped once your transaction is approved, and payment is cleared. At this time, we can only ship to the customer’s credit card billing address to ensure receipt of the order. Some orders may require additional verification. For your protection, our associates may contact you by email or telephone to verify your order. If we are unable to contact you for verification, shipping delays may occur. We ship our packages with the United States Postal Services USPS, and Queen Named King dba Embracing Me Publishing Corporation cannot assume responsibility for carrier shipping delays.

Sales Tax

The receiver is responsible for paying the sales tax.

Returns & Exchanges

 No returns or exchanges. All purchases are final.

Order Cancellations

Orders may be cancelled at any time before shipping. We regret that we are unable to refund shipping charges for items cancelled once orders have been shipped. For cancelled orders placed using our free shipping option, customers will be responsible for any shipping charges we incur when shipping your package if the package has been shipped before notification of cancellation. Customers are responsible for any shipping charges on any bounced or undeliverable packages.